使いやすさ研究所に行ってきた

2004.01.22 Thu 00:00

使いやすさ研究所に行ってきた。正確にはこのサイトを運営している会社に行って中の人の話を聞いた。テストルームを見せてもらったり話を聞いたり質問したり。テストルームは大体思ってたような感じだった。

が、まあそういうハードはお金さえあれば用意できるのであって、やはりノウハウというかソフトウェアな部分がどうなのか、というところが大事なわけだ。どういうタスクを設定するのか、とか、実際に被験者を観察して得られたデータをどう分析するのか、とか。サンプルレポートなどを見せてもらったけどなかなか良い感じ。興味深かったのがNEM評価手法というもの。これは確かになるほどと思える話で、被験者の属性をもう少し細かく分けてそのギャップを見ればかなり面白いデータがわかりそう。

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